
JETOUR Auto Philippines, Inc. (JAPI) brought together 80 owners of the JETOUR T1, T2, and G700—and their families—for JETOUR Adventure Camp Season 1. With more than 300 JETOUR enthusiasts in attendance, the event gave customers a chance to meet fellow owners, spend time with their families, and connect with the people behind the brand beyond the showroom.
Organized by JAPI’s Customer Service Department (CSD), the gathering featured games, food, raffle prizes, and a Vehicle-to-Load (V2L) competition that showcased the versatility of JETOUR vehicles. Guests also enjoyed a special V2L-powered latte art experience with the Barista Brothers, demonstrating how the technology can power activities beyond the drive.
The program included kid-friendly movie screenings, a marshmallow bonfire, and team-building activities designed to bring customers, families, and the JETOUR team together. Whether joining the activities, enjoying a cup of coffee, or gathering around the bonfire, guests had plenty of opportunities to relax and connect.
For JAPI, the event was also a chance to listen to customers, strengthen relationships, and recognize the people who continue to choose JETOUR. It reflects the company’s aim to make ownership about more than the vehicle itself by creating opportunities for customers to engage with the brand and one another.
A New Home for JETOUR Owners
A key highlight of the event was the official launch of JETOUR CLUB PH, a nationwide community for JETOUR owners across the Philippines, regardless of the model they drive.
The club gives owners a platform to meet fellow enthusiasts, exchange experiences, participate in activities, and support causes that matter to them. It also creates opportunities for families to join in and for owners from different locations and backgrounds to build connections around their shared interest in JETOUR.
Through JETOUR CLUB PH, JAPI aims to make it easier for owners to stay connected and take part in activities for the wider JETOUR community. Whether they drive a T1, T2, G700, or another JETOUR model, owners will have a place to share their interests and participate in future club activities.
Customer Support Beyond the Showroom
While Adventure Camp gave owners a chance to spend time with fellow enthusiasts, JAPI also underscored the importance of being accessible throughout the ownership experience. From after-sales assistance to service-related concerns, customers need to know where to turn when they have questions or require support.
For JAPI, customer care means being available beyond the initial purchase, responding to concerns, and helping owners navigate their after-sales needs with confidence.
Mr. Eryx Guiang, Aftersales Director of JETOUR Auto Philippines, Inc., emphasized the importance of making customers feel supported long after they leave the showroom.
“We want every JETOUR owner to know that we are here for them. Whether they have a question, need assistance, or want to raise a concern about their vehicle, we want them to know where to reach us and that their concerns matter. They can contact our Kendee Hotline at 0917-5JETOUR for assistance”.
“Events like Adventure Camp also give us the chance to meet our customers personally, hear from them, and strengthen the relationship beyond our day-to-day service interactions. We appreciate the trust they place in JETOUR, and we want to continue earning that trust through the support we provide,” said Mr. Guiang.
Recognizing the People Who Choose JETOUR
For Mr. Miguelito Jose, Managing Director of JETOUR Auto Philippines, Inc., the gathering was an opportunity to recognize the customers who have helped shape the brand’s presence in the country.
“It is encouraging to see owners of different JETOUR models come together and enjoy an event with their families. Each customer has their own reasons for choosing JETOUR, and we value the opportunity to bring them together beyond their experience with their vehicles“.
“With JETOUR CLUB PH, we are opening more opportunities for owners to meet, exchange ideas, and take part in activities they can enjoy together. We thank our customers for choosing JETOUR and for being part of the brand’s growth in the Philippines,” said Mr. Jose.
JETOUR Auto Philippines is part of the UAAGI Auto Group, which provides access to facilities, technical expertise, and operational resources that help strengthen its aftersales capabilities.
Through UAAGI’s Center for Technical Excellence, service teams can develop their technical knowledge and skills. The group’s parts warehouse and distribution network also support parts availability and aftersales operations, helping JAPI respond to customers’ service requirements.
These resources provide an important foundation for JAPI’s customer support efforts. By continuing to develop its people, technical capabilities, and service operations, the company aims to address customer needs more effectively and deliver a dependable ownership experience.
More to Look Forward To
With the launch of JETOUR CLUB PH, JAPI looks forward to organizing more activities that bring owners and their families together—from social gatherings to opportunities to pursue shared interests and support advocacies.
JETOUR Adventure Camp Season 1 brought customers, families, and the JETOUR team together for a day of activities and new connections. Through future club events and ongoing customer support, JAPI intends to keep those connections active and give owners more opportunities to engage with the brand.
For JETOUR Auto Philippines, the goal is clear: to offer customers not only vehicles that suit their needs, but also accessible support and opportunities to be part of a wider community of owners.
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